Privacy Policy – DigiTechArt
Last Updated: October 2025
At DigiTechArt (“we,” “us,” or “our”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.digitechart.com, purchase digital products, or interact with our services.
We comply with global privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
- Who We Are
Business Name: DigiTechArt
Business Type: Digital products & templates marketplace, creative design agency, and app development platform.
Location: Mumbai, India
Contact Email: support@digitechart.com
For GDPR and DPDP purposes, DigiTechArt is the Data Controller / Data Fiduciary of your personal information.
- Information We Collect
We collect the following types of data to provide and improve our services:
a. Information You Provide Directly
Name, email address, phone number, billing address
Payment details (processed securely by third-party payment providers such as PayPal, Stripe, Razorpay, etc.)
Account registration and login credentials
Messages, reviews, or feedback submitted via contact forms or chat
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address and approximate location
Browser type, operating system, and device information
Pages visited, actions taken, and time spent on the site
Cookies and analytics data (e.g., Google Analytics, Meta Pixel)
c. Information from Third-Party Services
If you connect with DigiTechArt via external platforms (e.g., Gumroad, Payhip, or social media), we may receive limited data as authorized by you.
- How We Use Your Information
We use your data to:
Process orders and deliver digital products
Provide customer support
Send important updates, product news, and offers (only with consent)
Improve website functionality and user experience
Prevent fraud, unauthorized access, or illegal activity
Comply with legal or regulatory obligations
- Legal Bases for Processing (GDPR)
We process personal data under the following lawful bases:
Consent: When you subscribe to our emails or allow cookies
Contract: When processing your order or service request
Legal Obligation: To comply with applicable laws
Legitimate Interest: For analytics, fraud prevention, and service improvement
- Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience.
You can accept or decline non-essential cookies via our cookie consent banner.
Types of cookies we use:
Essential cookies (required for site functionality)
Analytical cookies (e.g., Google Analytics)
Marketing cookies (for remarketing campaigns)
You can also disable cookies via your browser settings.
- Data Retention
We retain your personal data only as long as necessary for:
Order fulfillment and record-keeping
Customer support and product access
Legal compliance and accounting
After this period, your data will be securely deleted or anonymized.
- Data Sharing and Transfers
We do not sell or trade personal data.
We may share limited information only with:
Trusted third-party processors (e.g., payment gateways, analytics providers, email services)
Legal authorities when required by law
If data is transferred outside the EU/UK, we ensure protection using approved safeguards such as Standard Contractual Clauses (SCCs).
- Your Rights (GDPR & Global)
You have the right to:
Access a copy of your personal data
Request correction or deletion (“Right to be Forgotten”)
Withdraw consent at any time
Object to processing for marketing or analytics
Request data portability
To exercise these rights, contact us at support@digitechart.com.
We will respond within 30 days.
- California Residents (CCPA Rights)
If you are a California resident, you have the right to:
Request disclosure of data collected about you
Request deletion of your personal data
Opt-out of any “sale” of your data (we do not sell data)
Contact us at support@digitechart.com to make a request.
- Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
However, no online platform is entirely risk-free, and you use our services at your own discretion.
- Links to Other Websites
Our website may contain links to external sites (e.g., Gumroad, Payhip, YouTube). We are not responsible for their privacy practices.
Please review their privacy policies before sharing any personal information.
- Children’s Privacy
Our services are not intended for children under 16 years old (or under 18 years for Indian users as per DPDP).
We do not knowingly collect their personal data. If you believe a child has provided us data, contact us to delete it.
- Updates to This Policy
We may update this Privacy Policy periodically.
Any updates will appear with a new “Last Updated” date. Continued use of our site indicates acceptance of the revised policy.
- Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or your data rights, please contact:
📧 support@digitechart.com
📍 Mumbai, India
- Compliance with the Digital Personal Data Protection Act, 2023 (India)
DigiTechArt complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) applicable to Indian residents and operations.
a. Data Fiduciary
DigiTechArt acts as the Data Fiduciary for personal data collected through this website and associated services.
b. Consent
By using our website, submitting forms, or making purchases, you consent to the collection and processing of your personal data for the purposes stated above.
You may withdraw your consent at any time by emailing support@digitechart.com. Withdrawal may limit your ability to access certain features or services.
c. Children’s Data
We do not knowingly collect personal data from individuals under 18 years of age, in accordance with the DPDP Act. If such data is found, it will be deleted upon request.
d. Grievance Officer
For complaints or concerns under the DPDP Act, please contact:
Grievance Officer:
Mr. Abhishek S. Kambli
📧 support@digitechart.com
📍 DigiTechArt, Mumbai, India
We will respond to your request within 7 working days.
